Building a safer Caribbean marketplace
At Linkus, trust, transparency, and customer protection are at the core of our platform. We are committed to creating a safe and reliable environment for buyers, sellers, service providers, brokers, and business partners utilizing our online services and product brokerage platform.
Our Commitment to Safety
Linkus works to maintain a professional ecosystem where users can connect, transact, and collaborate with confidence. We actively take measures to reduce fraud, abuse, misinformation, and unsafe activity while promoting accountability across the platform.
Vendor & Service Verification
To help improve platform integrity, certain vendors, brokers, and service providers may undergo verification procedures, which can include:
- Identity verification
- Business registration checks
- Contact confirmation
- Service or portfolio validation
- Compliance and risk assessments
Verification levels may vary depending on the category of product or service offered.
Secure Transactions & Communications
Users are encouraged to utilize approved communication and transaction methods when engaging through the platform. Suspicious activity, impersonation attempts, fraudulent payment requests, or misleading listings may result in immediate review, restriction, or permanent removal from Linkus.
We strongly advise users to avoid sharing sensitive financial or personal information outside trusted and secure channels.
Prohibited Conduct
The following activities are strictly prohibited on Linkus:
- Fraudulent or deceptive listings
- Counterfeit, stolen, or illegal products
- Harassment, hate speech, or abusive conduct
- Spam or unauthorized advertising
- Misrepresentation of products, services, or credentials
- Attempts to manipulate reviews, ratings, or platform systems
- Unauthorized collection or misuse of user data
- Circumvention of platform safeguards or policies
Violations may lead to account suspension, permanent bans, legal reporting, or other enforcement actions where necessary.
Consumer Protection
Linkus aims to promote transparency and informed decision-making by encouraging accurate listings and honest communication between parties. However, users are responsible for independently reviewing products, services, providers, pricing, warranties, and transaction terms before making commitments.
Where appropriate, our support team may assist with reviewing disputes or communication history to facilitate fair resolutions.
Reporting Safety Concerns
We encourage users to report suspicious behavior or policy violations promptly. Reports are reviewed seriously and handled as efficiently as possible.
Examples of reportable concerns include:
- Fake accounts or impersonation
- Payment scams or fraud attempts
- Non-delivery of goods or services
- Misleading product or service information
- Unsafe or prohibited content
- Harassment or abusive behavior
Safety concerns can be reported through our designated support and reporting channels.
Privacy & Data Protection
Protecting user information is a priority at Linkus. We implement reasonable technical and organizational safeguards designed to help protect personal data against unauthorized access, misuse, loss, or disclosure. For more information regarding how data is collected, used, and protected, please review our Privacy Policy.
Platform Limitations
While Linkus takes proactive steps to improve user safety and platform integrity, we cannot guarantee the actions, conduct, or reliability of third parties using the platform. Users should exercise reasonable caution, conduct independent verification, and use sound judgment during all interactions and transactions.
Continuous Improvement
Our Trust & Safety policies and moderation practices are continuously evaluated and updated to strengthen platform security, improve user protection, and align with evolving legal and industry standards.
Trust, safety, or support inquiries
Our team is here to help. Reach out through our support channel and we'll respond as quickly as possible.
